Privacy Policy

1. Purpose and scope of collection

The main data collection on the website includes: full name, email, phone number, customer address in the contact section. This is the information that we require members to provide when sending information for consultation or wanting to buy products and for us to contact customers to confirm on the website to ensure consumer rights.

Members are responsible for the security and retention of all service usage activities under the information they provide and their email box. In addition, members are responsible for promptly notifying our website of any unauthorized use, abuse, security breach, retention of third-party registration names and passwords for appropriate action.

2. Scope of information use

We use the information members provide to:

• Contact to confirm order and deliver to member upon receiving request from member;
• Provide product information to customers upon request;
• Send marketing and promotional emails about goods we sell;
• Send notifications about website activities;
• Contact and resolve with users in special cases;
• Do not use users' personal information for purposes other than confirmation and contact related to transactions;

- When requested by a judicial agency including: the Procuracy, court, police investigation agency related to a customer's violation of the law.

3. Information storage time

Members' personal data will be stored until the administrator requests cancellation. In all other cases, members' personal information will be kept confidential on our server.

4. The people or organizations that may have access to that information

Subjects that have access to customers' personal information are in one of the following cases:

• Company employees
• Partners have signed contracts to perform a part of the Company's services. These partners will receive information according to the contract agreement (maybe part or all of the information depending on the terms of the contract) to support users using the services provided by the Company.

5. Address of the information collection and management unit, including contact methods so that consumers can inquire about the collection and processing of information related to them;

HOANG SA VIET TECHNOLOGY AND EVENTS COMPANY LIMITED

• Head office: 271/15 Le Dinh Can, Ward 5, Tan Tao Ward, Binh Tan District, Ho Chi Minh City
• Hanoi Branch: No. 80, Lane 87 Lang Ha, Dong Da District
• Phu Quoc Branch: DT45, Ward 10, Duong Dong, Phu Quoc
• Long An Branch: Viettruss Aluminum - Ben Luc, Long An
• Binh Chanh Branch: Le Minh Xuan, Binh Chanh, HCMC
• Hotline: 0978.672.682
• Email: hienpham@hoangsaviet.com
• Website: www.h sve.vn

6. Methods and tools for consumers to access and edit their personal data on the e-commerce system of the information collection unit.

Members have the right to check, update, adjust or cancel their personal information by contacting the website administrator to do this.

Members have the right to submit complaints about information security content, please contact the website's Administration Board. When receiving these feedbacks, we will confirm the information, if it is true as the member's reflection, depending on the level, we will have timely handling measures.

7. Mechanism for receiving and resolving consumer complaints related to personal information being used for purposes other than the notified scope.

Members' personal information is committed to absolute confidentiality according to the personal information protection policy. The collection and use of each member's information is only carried out with the consent of that customer, except in cases where the law provides otherwise.

Do not use, transfer, provide or disclose to any third party any member's personal information without the member's consent.

In case the server storing information is hacked, leading to the loss of members' personal data, we will be responsible for reporting the incident to the authorities for timely investigation and notification to members.

Absolute security of all online transaction information of members including accounting invoice information and digital documents

The Management Board requires individuals to provide full relevant personal information when registering/purchasing such as: Full name, contact address, email, phone number, etc. and is responsible for the legality of the above information. The Management Board is not responsible for and will not resolve any complaints related to the rights of that member if it is determined that all personal information provided by that member when initially registering is incorrect.